Ofisi ya Rais, Utumishi na Utawala Bora

Wakala ya Serikali Mtandao.

Sisi ni nani?

Sisi ni nani?

e-Government Agency (eGA) is a semi-autonomous institution established under the Executive Agencies Act, No.30 Cap. 245 of 1997, with the mandate of coordination, oversight and promotion of e-Government initiatives. The Agency was established in implementation of a Cabinet decision made in 2004 and by Tanzania Presidential Instrument Government Notice No. 51 of 17/12/2010 that mandated President’s Office, Public Service Management (PO-PSM) to establish the focal point to coordinate the existing fragmented and isolated e-Government initiatives in Tanzania.

Before the establishment of the Agency, ICT initiatives in the Government were coordinated and managed by the then Directorate of Management of Information Systems (DMIS), now Directorate of Information and Communication Technology Systems (DICTS) under the President’s Office, Public Service Management. The Agency became operational effective in April 2012 and officially inaugurated in July 2012. 


“To be the leading innovative institution, enabling the use of ICT for improving Public Service Delivery”


”To create and provide an enabling e-service environment through promotion, coordination, oversight and enforcement of ICT usage for improved Public service delivery. 


“Intrergrity and Innovation for Quality Public Service Delivery”.

Core Values

The Agency has five core values that guide and direct the behavior of employees of the Agency at all levels. The values describe the culture of the workplace, ensuring that all employees and customers of the Agency have a common understanding of how they will be treated and what is expected from them. The core values include:-


We uphold the highest standards of conduct in all that we do in recognition that honest relationship and trust are essential for long-term organizational success.  



We maintain organizational culture that values originality, invention and creativity that nurtures these qualities through openness and reverence for innovation spirit.

Customer centric;

 We are dedicated to help our external customers to achieve their business objectives by understanding their businesses and dependably deliver what they value most.

Team Work;

We are committed to common goals based on open and honest communication while showing concern and support for each other.


We work as engaged partners with all Public Institutions and other stakeholders to openly share information, knowledge and best practices with the realization that we are dependent on each other for e-Government success.